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Casual Beauty Therapist

To be advised
Full Time
A Beauty Therapist with Hilton Hotels & Resorts is responsible for managing and carrying out treatments to deliver an excellent Guest and Member experience while helping to achieve sales revenue targets What will it be like to work for this Hilton Brand?One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected. If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.What will I be doing? As a Beauty Therapist, you are responsible for managing and carrying out treatments to deliver an excellent Guest and Member experience. A Beauty Therapist would also be required to help achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards Ensure client experience is proficient including bookings, payments, and consultation cards Interact and communicate effectively with clients, members, team members, guests, and management team Assist Club Manager in meeting and exceeding department sales targets and ensure that sales are recorded accurately Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services Comply with hotel security, fire, and health and safety regulations What are we looking for? A Beauty Therapist serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Relevant qualifications for the role Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Experience managing own diary Experience working as a Beauty Therapist Are there any Special Conditions Related to this Position? Yes. This position requires a Criminal Records Bureau Check. Hilton Worldwide will conduct this check during the employment process.